Help & Support

Everything you need to know about hosting on HostEasy.

Need direct assistance?

Our support team is available to help you set up and manage your events.

Chat on WhatsAppSend an Email

Typically replies within 2 hours - oladejisooliu@gmail.com

Frequently Asked Questions

HostEasy processes payments securely. Earnings from your paid events are routed directly to the bank account details you provide during the ticket setup phase.
Yes. You can edit event details, update the flyer, and modify ticket capacities at any time from your Manage Events dashboard. However, previously sold tickets remain valid.
When creating an event, you can claim a custom web link (e.g., hosteasy.com/events/tech-summit). If you skip this, we will automatically generate a clean, shareable link based on your event title.
If you choose 'Schedule for Later', your event is saved securely in the database but hidden from the public explore feed. It will automatically go live at the exact date and time you specified.
No. HostEasy is fully web-based. Your attendees can view details, buy tickets, and get their receipts directly from their mobile or desktop browser without downloading anything.